How to replace a lost gas card?
Recently, the issue of how to replace a lost fuel card has become a hot topic, with many car owners discussing relevant procedures and precautions on social media and forums. This article will provide you with detailed answers to the steps, required materials, and frequently asked questions about re-issuing a fuel card to help you solve the problem quickly.
1. Basic process for reissue of fuel card
The process of re-issuing a fuel card usually includes several steps: reporting loss, submitting materials, paying fees and receiving a new card. The following are the specific operations:
| steps | Operation content | Things to note |
|---|---|---|
| 1. Report loss | Report loss through gas station, customer service phone or APP | ID card and original card number (if any) are required |
| 2. Submit materials | Bring your ID card, driver's license and other documents to the designated outlet | Some outlets may require copies |
| 3. Pay fees | Pay the card replacement fee (usually 10-20 yuan) | Fees vary by region and oil company |
| 4. Get a new card | Pick up a new card on site or by mail | New cards may need to be reactivated |
2. Materials required for reissue of fuel card
The reissue requirements of different oil companies vary slightly, but the following materials are usually required:
| Material name | Purpose | Remarks |
|---|---|---|
| Original ID card | Verify identity | Must be the same as when applying for the card |
| Driver's license (in some cases) | Auxiliary verification | Not required |
| Original card number (if any) | Speed up the loss reporting process | Balance can be checked and transferred |
3. Frequently Asked Questions
The following are some of the issues car owners are most concerned about:
| question | Answer |
|---|---|
| How to deal with the balance of the original card after re-issuance? | The balance will be frozen after the loss is reported, and can be transferred to a new card after a replacement is issued. |
| Can it be reissued in another place? | Some oil companies support re-issuance in other places, so you need to consult the local outlet. |
| How long does it take to reissue? | Usually 1-3 working days, some can be collected on the spot |
4. Tips to prevent the loss of fuel cards
To avoid the trouble caused by a lost fuel card, you can take the following measures:
1.Bind electronic fuel card:Many oil companies provide APP electronic card functions, eliminating the need to carry a physical card.
2.Record card number information:Take a photo or record the card number in a safe place for easy use when reporting a loss.
3.Set transaction password:Setting a password for the fuel card can reduce the risk of being stolen even if it is lost.
5. Comparison of reissue policies of major oil companies
The following is a comparison of reissue policies of mainstream oil companies:
| Oil company name | Replacement fee | Processing channels | Special services |
|---|---|---|---|
| Sinopec | 15 yuan | Outlets/APP | Supports instant loss reporting of electronic cards |
| PetroChina | 10 yuan | Any outlet nationwide | No handling fee for re-application in another place |
| Shell | 20 yuan | Designated flagship site | Compensation with bonus points |
Summary:Don’t panic if you lose your fuel card, just report the loss promptly and get a replacement as required. It is recommended that car owners take preventive measures and understand the reissue policies of commonly used oil companies in order to quickly respond to emergencies.
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